SB Order No. 09/2026 Introduces Robust Daily Verification System for POSB Transactions
The Department of Posts has taken another important step towards strengthening the accuracy and transparency of Post Office Savings Bank (POSB) operations by issuing SB Order No. 09/2026 dated 24 July 2026. The order introduces a comprehensive Standard Operating Procedure (SOP) for accounting and verification of POSB transactions after the implementation of APT 2.0, with a focus on daily reconciliation and timely rectification of discrepancies.
Download POSB Accounting with New Verification SOP in PDF
The newly issued SOP lays down clear responsibilities for Branch Post Offices (BOs), Sub Post Offices (SOs), Head Post Offices (HOs), Savings Bank Control Organisation (SBCO), Divisional Offices, and Inspecting Authorities. It aims to ensure that every CBS transaction processed through Finacle or the DREAM App is accurately reflected in APT 2.0 and properly accounted for without delay.
A major highlight of the SOP is the mandatory daily reconciliation of CBS transactions. Before closing daily operations, Branch Post Offices must verify pending transactions, generate Daily Transaction Reports, and ensure that all receipts and payments are correctly accounted for. Any discrepancy must be recorded separately under CBS Receipt Mismatch or CBS Payment Mismatch, ensuring complete transparency during reconciliation.
The SOP also strengthens the role of SBCO by making it responsible for comparing the Head Office Cash Book with consolidated Finacle reports on a daily basis. Every discrepancy detected must be entered in a CBS Daily Discrepancy Reconciliation Register, monitored until rectified, and included in monthly reconciliation reports submitted to the Postal Accounts Office (PAO).
To reinforce accountability, the order directs Postmasters to ensure timely adjustment of mismatch entries, settlement of error book entries, and close coordination with SBCO. At the same time, Sub-Divisional and Divisional Offices have been entrusted with monitoring compliance, while inspecting authorities have been instructed to verify reconciliation registers during inspections and record their observations in inspection reports.
The SOP also includes detailed guidance for generating reconciliation reports from Finacle, maintaining discrepancy registers, and submitting monthly reports in prescribed formats. These measures are expected to improve the reliability of POSB accounting, minimize reconciliation errors, and ensure uniform accounting practices across all post offices.
With the implementation of SB Order No. 09/2026, the Department of Posts aims to establish a more disciplined and technology-driven accounting system under APT 2.0, ensuring accurate financial reporting, quicker identification of mismatches, and stronger internal controls in Post Office Savings Bank operations.
